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Complaint & Grievance Guidance
Choose the appropriate portal based on your complaint or grievance.
⚡ Electricity Complaint

Use Consumer Complaints Monitoring System (CCMS) for electricity-related complaints such as power failure, voltage problems, meter complaints, billing and payment issues, dangerous poles, conductor snapping, fire, theft, general complaints and application-related complaints.

Register Complaint →
⚖️ Consumer Grievance / Consumer Grievance Redressal Forum (CGRF) Petition

Use the CGRF Portal to submit a consumer grievance or register a petition before the Consumer Grievance Redressal Forum.

Register CGRF Petition →